The contractor acquires, installs and maintains whatever hardware and software reliable internet connectivity requires. The connection has to support real-time transmission and carry enough bandwidth to clear a backlog once an outage ends — a link that is only just fast enough in normal running will never catch up.
If connectivity is lost, the web service is unavailable, or data cannot be transmitted for any other reason, unsent data are queued and transmitted immediately once the connection is restored. Send the oldest data in the queue first and keep going until real-time transmission resumes.
Failure to transmit within these timeframes may be treated as non-compliance, and may result in the plant’s DQM certification being revoked.